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We understand the importance of keeping all private information confidential. We strive to protect your privacy and confidentiality when you browse through our site, interact with us regarding house rentals and when you and your party stay at our house as guests. This policy describes how we collect, store, use and safeguard your personal information.
What Information We Collect
When you browse through our site you do so anonymously. We do, however, record your browser type, your IP address, and pages you visit on our site. We collect this information in order to understand aggregate viewing patterns and identify pages on our site that are in need of improvement.
When you browse through the Internet and click on a link that brings you to our site, we record the name of the site you came from. This might be a search engine, a partner site or a site that advertises our house. This helps us understand how you learned about our site, how well the advertising is working and what we can do to further improve our site's exposure on the web.
When you contact us with an inquiry or comment, we ask that you provide your personal information such as name, address, phone number and email. We do this in order to be able to respond to your question. If you are contacting us with a comment that does not require a response, you may choose to remain anonymous.
When you interact with us regarding a potential rental, we record your contact information, rental dates and number of adults and children in your party. We do this with a sole purpose of providing you with a correct quote and keeping our availability schedule up-to-date.
When you fill out the survey about your rental experience
with us, we record the answers you provide. This helps us identify areas where we excel and where we lag. Your survey feedback tells us how we can improve the house, the website and the overall rental process between us and our guests.
How We Protect Your Personal Information
We store all information we collect in a secure database. We utilize physical, electronic and managerial procedures to ensure security of our data. All pages on our site that ask you to provide any personally identifiable information have industry-standard Secure Sockets Layer (SSL) encryption enabled. This protects your information as it travels over the Internet.
Information Sharing
We do not share your information with anyone. We do not sell, rent, disclose or otherwise compromise information that you entrust us with (except as required by law). We want you to feel confident and secure that any information you left with us stays with us.
Sometimes, we may find that the answers you provided in our guest survey and guest book are beneficial for other potential guests to read. In these cases we may choose to share your answers, but we will NEVER share your name, address or other personally identifiable information.
Links to Other Sites
In order to provide our users with better browsing experience we sometimes display links to other sites that we feel are relevant. Please note that this privacy policy does not cover the external sites we link to.
Your Ability to Delete Your Personal Information
If you provided us with personally identifiable information about yourself and wish to permanently delete it from our records, please send us an email at vtprivacy at FamilyHouseInVermont dot com.
Changes to This Privacy Policy
We may change our privacy policy at any time. Please review this page for any updates.
Questions
If you have any additional questions or comments about this privacy policy, please send us an email at vtprivacy at FamilyHouseInVermont dot com.
Last updated: February 12th, 2007.
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